11:30 AM: Lunch 11:45 AM: Program Start 1:00 PM: Progam End/United Airlines Behind-the-Scenes Tour Begins 2:30 PM: United Airlines Tour Ends
Hear from the Chief Information Security Officer of United Airlines on how an evolving and constantly moving security program is run at one of the world’s largest airlines. Emily Heath will give an inside view on how the airline business thinks about security, how legislation plays a huge part in shaping the program and how the California Consumer Privacy Act helps and harms the industry’s cybersecurity efforts.
Join us for an in-depth discussion followed by a VIP behind-the-scenes tour of United’s operations at LAX.
Emily Heath is United’s Vice President and Chief Information Security Officer. In this role, Emily oversees
the airline’s global information security program as well the IT regulatory, governance and risk
management functions. Emily also serves as a Board member for the Aviation Information Sharing &
Analysis Center (A-ISAC) and the National Technology Security Council (NTSC), a non-profit, non-partisan
organization that serves as the preeminent advocacy voice for Chief Information Security Officers
(CISOs) on matters of state and federal policy in Washington DC. She is also on the Board of Advisors for
technology companies IBM and Symantec, member of the Board of Advisors for a venture capitol firm,
Cyberstarts and is a Board member for the cyber security non-profit organization the Security Advisor
Alliance aiming at building the cyber talent of the future.
Prior to joining United Airlines, she was the Global Chief Information Security Officer at AECOM, a
Fortune 500 architecture, engineering and construction company where she led the information
security, regulatory and risk programs. Before joining AECOM, Emily served in various IT leadership
positions, working with MGM Studios, Sony Pictures and home fitness company Beachbody LLC.
Originally from Manchester, England, Emily is a former Police Detective from the UK Financial Crimes
Unit where she led investigations into international investment fraud, money laundering and large scale
identity theft cases, running joint investigations with the FBI, SEC and London’s Serious Fraud Office.
Emily was recently named one of Crains 2018 Tech 50. Her teams have been the recipients of CSO
Magazine’s CSO50 Awards for their work in cyber and risk. She was also a finalist for SC Magazine’s CSO
of the Year Award 2017. Emily has a passion for building diverse teams and exceptional leaders.
She currently lives with her wife in Chicago Illinois and enjoys food, travel, technology and art.
Managing Director of Corporate and Governmental Affairs, Western Region
Melinda Yee Franklin is a thought leader and legislative strategist with a sustained track record of
successfully enhancing corporate reputation to generate sales revenue and drive business development.
She has cultivated a global network of high level corporate, government and civic leaders which enables
her to execute on business initiatives. Through her various leadership roles, she has demonstrated strong
expertise in crisis management, public policy, and international affairs. She is the Vice Chairman of the
San Francisco Chamber of Commerce and recently chaired the CEO Search Committee. She is also the
immediate past Chairman of the San Francisco Travel Association and sits on the boards of the San
Francisco Opera, the Hong Kong Association of Northern California, the San Francisco/Shanghai Sister
City Committee and the Los Angeles Economic Development Corporation.
Since 2006, she has served as the Managing Director of Corporate and Government Affairs for
the Western Region for United Airlines. She is the company’s lead advocate on legislative, corporate, and
policy issues related to California, Hawaii, Alaska, Oregon, Arizona, Utah, Nevada, Idaho, and
Washington State. She has been the chief lobbyist on the California Consumer Privacy Act, tax and other
critical business issues that impact the aviation industry.
Prior to United, she held senior positions at The Siena Group and Meet World Trade where she
advised organizations on strategic investment and business development initiatives. She was responsible
for marketing, investor relations, human resources, and corporate relations.
Her career includes extensive involvement in politics where she held presidential and mayoral
appointments. She was appointed by President Bill Clinton to the White House Office of Presidential
Personnel and served as Special Assistant to the late Secretary of Commerce Ronald Brown as Senior
Advisor on the Pacific Rim. In this role, she led an interagency task force focused on economic strategy
and export development initiatives. She was the Senior Advisor to the Chief of Staff in the Office of the
Secretary where she focused on business development, economic and trade issues. As the director of the
Mayor’s Office of International Trade and Commerce in San Francisco, she was the top trade advisor to
Mayor Willie Brown. Throughout her career, she has negotiated with senior officials and business
Ms. Yee Franklin has received numerous local and national recognition for her work and is often
a featured speaker at major business forums. Her areas of expertise are women’s leadership, political
appointments, corporate governance, and crisis management. She has also conducted interviews on stage
with top business and political leaders. She is in the inaugural class of the Exceptional Women Awardees
She earned her Master of Public Administration at the University of Southern California and her
Bachelor of Arts in Communications at the University of California, San Diego.